Terms & Conditions
Conditions:
All prices do not include taxes (G.S.T. or others). All orders are subject to acceptance by our Order Desk. All prices are subject to change without notice.
New Customer:
You have to create an account to be eligible to place an order and must be paid before shipping either by Visa or Master Card. All subsequent orders will be subject to a extra charge depending on the items if this one is under the minimum quantity requested.
*Double accounts are not accept and will delete. The account that we will keep is the oldest one.
Payment terms:
All orders must be paid before sent to production the shipping it is not include on the invoice and you will receive a final invoice to complete your order. Interest will be charged at a rate of 2% per month on all accounts not paid on maturity. All overdue accounts will result in suspension of future deliveries. Cheques that are returned from the bank will be subject to a $25.00 service charge.
Pricing:
Pricing are based on purchase of one style, size and colour. Mixed quantity orders of two or more sizes in the same style and colour will be invoiced at the higher price. Case quantities are indicated in the price list.
Sample policy:
Samples may be purchased at our unit price + Shipping. These specially priced samples are not returnable.
Freight
All freight and shipping charges are FOB from across Canada. Free freight is permitted according to WebOrka Inc Terms and Conditions, and according to the carrier of our choice, unless otherwise specified. If additional transport costs were to apply, it is the customer’s responsibility to ensure payment, even in the case of free shipping. Here is a list of additional fees commonly charged to WebOrka Inc by carriers: wrong delivery address provided by customer, use of tailgate, wait time at delivery, delivery in a private residence, inside delivery, 2nd delivery attempt, refused delivery and remote area delivery. Please note this list is non-exhaustive.
Handling fees
All orders are subject to a $2.50 handling fee and will be applied to each invoice.
Orders changes and cancellations:
Orders, once entered into the system, cannot be changed. This means, we cannot add to orders already entered; a new order will need to be placed. Cancelled orders will be subject to a 15% restocking fee. We will return the difference on the Credit Card that was used to place the order.
Reserved property:
The merchandise sold remains the property of WebOrka Inc until full and final payment is received.
Returns and claims:
The return of goods is subject to a 15% restocking charge and will have to be returned to WebOrka Inc. Within 10 days of the reception of the goods. Only the cases of incorrect delivery, defective or missing goods can be returned; a return authorization from customer service must be obtained. The customer must supply the billing number, the reason for the return as well as the number of items returned. Any garment washed, printed, dyed or altered will not be covered by our guarantee. Unless it is pre-authorized by the manufacturer. Samples are not refundable unless returned within 10 days. Freight charges on all returns are paid by the customer. WebOrka Inc Reserves the right to refuse any unauthorized returns; it will be sent back collect.
Buyer’s responsibility:
It is the consignee’s and/or buyer’s responsibility to inspect the merchandise upon reception, in order to declare any defect, and to confirm receiving the correct style, size, colour or quantity, before altering the merchandise. While WebOrka Inc is making all effort to assure the quality and the accuracy of each product sent, Weborka will not accept any responsibility of any altered defective or incorrect merchandise. No return will be accepted on altered merchandise.